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Returns and delivery
When will my order be delivered?
Delivery times depend on your location and shipping method:
- Spain and Portugal: 24–48 hours after payment confirmation
- Germany, Austria, Belgium, Denmark, Finland, France, Ireland, Italy, Luxembourg, Netherlands, Sweden: 3–6 days after payment confirmation
- Bulgaria, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, Slovenia, Slovakia: 3–6 days after payment confirmation
- Greece and United Kingdom: Free shipping on orders over €600; delivery times may vary
- EU Islands (Madeira, Azores, Malta, Cyprus, others): Calculated by weight and volume
Can I return my product?
Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.